You don't have to worry about workspace, office furniture, computers, continuing education, IT support, and utilities expense.
Your external partner in handling FMLA/CFRA leave processing. We understand that each case is more than just work because each leave request requires answers to the status of leave, which involves care for oneself, or care of a loved one.
You gain the benefit of having people take care of your FMLA &/or CFRA process knowing that this is our area of concentration. Our knowledge comes from formal education of this mandate, coupled with experience. The meticulous process requires accuracy. Our distinctive approach in calculating FMLA/CFRA usages of hours, workdays, workweeks, and determination of end dates, and exhaustion dates is something we take pride in. You will be pleased with our attention to details.
Nothing upsets an investor more than making a mistake in investing time, money, and effort on things that were thought of as economical, efficient, and practical. We know of large companies that focused on overseas outsourcing for economic reasons. However, is it really saving money when there is little to no quality in work? Protected Health Information can possibly be compromised as it is being entrusted to call centers or BPOs that do not truly understand the seriousness of handling sensitive medical and/or personal information. BPOs may claim to have the ability to comprehend and match the work that can be done domestically, but we have seen them fail the clients. Ultimately, the employees suffer from the lack of quality. This backfires and creates frustration for both employees and managers alike. Companies have to focus not only on savings but also on the quality of work. We are local, experienced, and deliver with quality.
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